The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Comfort
“The corner suite we stayed in was incredibly spacious, featuring ample closet space and a large bathroom that made our experience feel truly luxurious.” view full review
Relaxing Spa
“The spa facilities were wonderfully designed and provided a perfect retreat for relaxation after a busy day exploring the city.” view full review
Delectable Dining
“Dining at the Japanese restaurant was a highlight, especially with the Michelin-star quality and the chef's accommodating approach to my dietary restrictions.” view full review
Exceptional Entertainment
“The piano bar created a delightful atmosphere in the evenings, enhancing our overall experience with beautiful live music.” view full review
Fukuzawa Yukichi Birthplace Monument & Nakatsu-han Old Site
980 m
Pagoda
Taiyu-ji Temple
1.2
km
Mall
Lucua
680 m
Convention Centre
Osaka International Convention Center
1.4
km
15-2 Toganocho
Hokai-ji Temple
1.1
km
Park
Nakanoshima Park
2.1
km
Museum
Osaka Museum of Housing and Living
2.2
km
Shopping Area
E-ma
740 m
Osaka Loop Line
1.5
km
Giant wheel
Hep Five Ferris Wheel
1.0
km
Park
Utsubo Park
2.0
km
Mall
Hep Five
1.0
km
1-1 Ōfuka-chō
Yodobashi Umeda
970 m
2 Chome-1-7 Ogimachi
Kids Plaza Osaka
2.0
km
1-6-20 Dojima
Dojima Avanza Entrance Porch
820 m
Sakaro no Matsu Monument
850 m
6-2-18 Nakatsu
Namban Culture Center
1.7
km
1-16-9 Edobori
Konko Church of Tamamizu
1.4
km
Nearby
Shopping Area
Herbis Plaza Ent
280 m
1-3 Umeda Kita-ku JR Kitashinchi Station
Kitanosaurus
590 m
Restaurants
Splendido
20 m
1-5-6 Sonezaki Shinchi
La Baie
10 m
2-5-25 Umeda
The Bar
10 m
5-12-9 Fukushima
Flanders Tale
230 m
2-5-25 Umeda
Mode di Ponte Vecchio
60 m
Umeda
Zenen Herbis Plaza
170 m
2-5-25 Umeda
Kagayahabisupuraza
20 m
2-5-25 Umeda
Ristorante Le Midi Hiramatsu
290 m
2-2-22 Umeda
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.0
Location
8.5
Service
8.3
Dining
6.5
Guest reviews
7.6/10
based on 14 reviews
9.2
9.2/10 based on 385 reviews
Rodney
United States,
April
2024
7.4/10
I felt like the hotel was not fully ready yet, with some drawbacks like small rooms and a bit of a smell, but it was so comfortable that it was hard for me to leave. The long walk to the pool was a downside. The location, however, was exactly where I love to be.
Rooms
7.0
The rooms had some drawbacks like being small with only 20 lockers and just one shower room. I also noticed a slight smell. Despite these issues, the comfort level was excellent, making it hard to leave.
Service
8.0
The level of service was fantastic, with welcoming and engaging staff. However, there was an exception with the waiter at the bar on the 5th floor. The services offered were what I expected.
Location
9.0
The hotel's location outside of Osaka Station was superb for accessing Shin Osaka Station and Shinkansen easily. The direct links to Kansai Airport were convenient, and the proximity to one of the main downtown areas was okay, requiring about a 5-minute walk from Osaka Station.
Dining
6.0
The dining options were a bit limited, especially regarding the Western-style choices. The quality was somewhat overpriced, but overall, it was an okay experience.
Facilities
7.0
The facilities seemed fine, but not exceptional. I found that the hotel was not fully ready yet, which impacted the overall experience.
William
United States,
April
2024
7.8/10
Staying on the 30th floor provided me with stunning views of the harbor both in the morning and evening. The rooms were spacious and offered great comfort. However, the housekeeping service was lacking as my room was not made up in a timely manner.
Rooms
8.0
The rooms were big, comfortable, and had an incredible panoramic view of the city.
Service
7.0
The staff was perfect in explaining everything about the hotel, including our porter Mr Kim.
Location
9.0
The hotel's ideal location near Umeda station and just 100 meters from Osaka JR main station made commuting very easy. It also provided underground tunnel access to all stations.
Dining
7.0
The dining experience was good and the warm service made it stand out, especially the Italian cuisine. However, the high prices were not justified.
Facilities
8.0
The hotel had various facilities available such as room service, car hire, dry cleaning, and valet parking.
John
United States,
April
2024
8.4/10
My stay at the hotel was fantastic! The rooms were spacious, clean, and had a super comfy bed. The service was top-notch with the staff going above and beyond to assist me. The location was convenient with easy access to public transport. However, the dining experience was nice but not exceptional compared to other 5-star hotels. Overall, a great value for the money.
Rooms
9.0
The room was amazing, very good size, clean, and had a very comfortable bed.
Service
9.0
The staff was very professional and helpful, ensuring all my needs were met.
Location
9.0
The location was superb with near direct links on public transport to Kansai Airport.
Dining
7.0
The dining was nice but not as good as buffet selections in other 5-star hotels.
Facilities
8.0
The hotel facilities were great, offering everything I needed during my stay.
Ian
United Kingdom,
September
2023
7.6/10
I found this hotel to be a comfortable stay with a convenient location, though there was a faint smell of cigarette at the entrance. The rooms were so comfortable that it was hard to leave, and the pricing was reasonable. The service was top-notch, with a fantastic bellman making me feel welcomed and engaged. The location was okay, just a short walk from Osaka Station and close to downtown areas, despite being a bit far from Umeda Subway station. The dining experience was fine, with a relaxing touch of matcha tea provided at the end. Overall, a pleasant stay with minor room for improvement.
Rooms
8.0
The rooms were so comfortable that it was a bit hard to leave, with a faint smell of cigarette at the entrance.
Service
9.0
I felt welcomed and engaged as if I had been there many times before. The bellman was fantastic, and the service was professional as expected.
Location
7.0
The hotel's spot outside Osaka Station made it easy to access Shin Osaka Station for Shinkansen trips. It was enjoyable walking from Osaka JNR station and near one of the main downtown areas, though a bit far from Umeda Subway station. The proximity to Osaka City Garden in Herbis Plaza, connected to the subway system, was a plus.
Dining
6.0
The dining experience was limited, especially the Western style, but the matcha tea provided at the end was so relaxing.
Facilities
8.0
The facilities were fine, with everything I needed during my stay.